LEGAL

Privacy Policy.

Last updated: January 2026.

What we collect

We collect information you provide directly to us, including your name, email address, shipping address, and payment details when you place an order. We also collect browsing data such as IP address, browser type, and pages visited to improve your experience on our site.

How we use it

Your information is used to process and fulfil your orders, send order confirmations and shipping updates, respond to customer service enquiries, and improve our website and product offerings. We do not sell your personal data to third parties.

Who has access

Your data is shared only with trusted service providers necessary to operate our business — including Shopify (our ecommerce platform), payment processors, and shipping carriers. All third parties are bound by confidentiality obligations.

Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@ventrocustoms.com.au. We will respond to all requests within 30 days.