Warranty Policy

WARRANTY

12 months. No drama.

Every Ventro product is backed by a 12-month warranty against manufacturing defects. We stand behind our gear — if something's wrong, we'll make it right.

Covered

Manufacturing defects
Water ingress (IP-rated units)
Premature LED failure
Wiring harness faults

Not Covered

×Physical damage or misuse
×Improper installation
×Modifications by third parties
×Normal wear and tear

To lodge a warranty claim, email us with your order number and a description of the issue. Reach us at warranty@ventrocustoms.com.au and we'll get it sorted.